Support Center

Sign up for an account, create a workspace, and generate your API keys. For Laravel users, we recommend installing our official package with composer require proofage/laravel-client.

We support passports, national ID cards, driver's licenses, and residence permits from over 190 countries. Our AI-powered verification system can extract and validate information from these documents in real-time.

Most verifications are completed within 2-5 minutes. Age verification is typically instant, while full KYC verification may take 2-3 minutes for document analysis. You'll receive real-time updates via webhooks as the verification progresses.

Yes. ProofAge is privacy-first by design. We use minimal data retention, end-to-end encryption, provide tools for data deletion requests, and never sell user data. Read our Privacy Policy for more details.

Yes! ProofAge supports white-label customization including custom domains, logos, colors, and branding. Configure these settings in your workspace dashboard. Enterprise plans include advanced customization options.

Failed verifications are not charged to your account. Users can retry verification with better photos or different documents. Our dashboard provides detailed failure reasons to help users understand what went wrong.

Yes, every workspace includes a test mode with separate API keys. Test mode verifications are free and don't affect your production environment. You can simulate various verification scenarios for thorough testing.

Configure your webhook URL in the workspace settings. ProofAge will send POST requests to this URL when verification status changes. Webhooks include HMAC signatures for security.