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Frequently Asked Questions
What is the typical response time?
We aim to respond to all inquiries within 24 hours during business days. Enterprise customers with priority support receive responses within 4 hours.
Do you offer custom enterprise solutions?
Yes! We work with enterprise customers to create custom verification flows, white-label solutions, and dedicated infrastructure. Contact our sales team to discuss your needs.
How can I report a security issue?
Please report security vulnerabilities to security@proofage.xyz. We take security seriously and will respond promptly to all reports.